News - 2011

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M-Commerce in Canada: Mobile Monday Toronto Panel Discussion
TSI President, Christie Christelis, moderated a panel discussionof leading payments industry executives at Mobile Monday Toronto event held ar Mars, Toronto,, on November 7, 2011. Panelists included:

  • Simon Law – CTO, Admeris
  • Derek Colfer – Business Leader, Visa
  • Sanjay Dhawan – Independent Consultant and head of Corporate Development, Mobiroo
  • Gary Schwartz – CEO, Impact Mobile

To see the video of the panel discussion, pleasse click the link on our blog, here.

Mobile wallet elicits a mixed response from Canadian consumers.
Mobile payment technology is surging ahead, but is it leaving consumers behind? A recent Hotspex/TSI survey of more than 1,000 Canadian mobile phone users and smart phone intenders suggests that more than a third of this group of consumers would use a mobile wallet if it was offered by a bank. If the mobile wallet is issued by others in the emerging mobile payments ecosystem, usage intent is less favourable. Furthermore, while appeal of the concept is high against some metrics, there are substantial barriers to adoption. Read more…

Mobile Money Forum – Montreal
TSI President, Christie Christelis, delivered a presentation on the Future of the Mobile Wallet in Canada, at the Mobile Money Forum in Montreal on June 22, 2011. The presentation was based on primary consumer research amongst a representative sample of more than 1,000 respondents. The research was undertaken by Hotspex to assess consumer appeal of the mobile wallet concept, using their unique concept testing product. This was the second consecutive year in which the Forum was held. The Forum was attended by more than 150 senior payment industry executives from across North America. TSI was once again appointed as the Analyst Partner. For more information please visit the Mobile Money Forum website.

Mobile Wallet Consumer Research
TSI embarks on a consumer research project in collaboration with Hotspex to uncover Canadian consumers' rational and emotional reactions to a Mobile Wallet concept. Hotspex, a world leader in measuring consumer emotions, has developed tools that allow it to accurately predict adoption of new technologies by assessing both the emotional and cognitive disposition of consumers towards new concepts. TSI, Canada’s leading payment research and analysis firm, partnered with Hotspex to design the research, and to analyze the findings. The two companies will also be selling the reports to clients as a syndicated study.

Blogpost: Canadian Card Code of Conduct Conundrum
The Code of Conduct for the Credit and Debit Card Industry in Canada came into effect in mid-August, 2010. One of the key provisions of the Code, articulated in Policy Element 6, is that “Competing domestic applications from different networks shall not be offered on the same debit card”. Given that Canadian bank cards that currently have Interac’s ubiquitous Interac Direct Payment functionality predominate, it in effect prevents scheme debit applications (MasterCard and Visa debit) from “riding on the Interac rails”. Read more…